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Resources
Browse our library of blogs, customer case studies and on-demand webinars thoughtfully curated to elevate your global communication strategy.
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eBooks
Reducing Costs in Your Global Voice Infrastructure
Modernizing your on-premise voice in the cloud reduces TCO, so you can scale and grow your market coverage. Get the eBook and lower voice spending.
Webinars
Call Volume Spikes in Your Contact Center: How to go from Surviving to Thriving
Call volume impacts agent workload, staffing requirements and expenses, but more importantly, how you manage these inevitable spikes can make or break your customer experience.
Blogs
Build Better Global Connectivity through SIP Trunking
If you want to extend your connectivity beyond your country's borders, then you need to get behind global SIP.
Knowledge Hub
Get the most from your AVOXI products and services.
Webinars
Watch exclusive content from AVOXI's team of experts.
News & Press Releases
Get the latest news and press releases from AVOXI.
Blogs
Why Voice is the Premium Customer Service Channel for Luxury Brands
61% of consumers prefer speaking to customer service reps on the phone for assistance, there’s no denying the impact voice channels have on improving luxury customer experience.
How to Manage Your Call Queues During Volume Spikes
Don't panic! Call spikes happen. Learn easy call queue management strategies to get your contact center call queues under control.
How Secure is TLS Encryption for Call Traffic?
SIP voice is a critical component of your global contact center network. Protect it and improve call traffic posture with TLS.
Customer stories
Cibersys Driving Profitable Growth, Delivering More In-Demand LATAM Numbers with AVOXI Platform
Cibersys Driving Profitable Growth, Delivering More In-Demand LATAM Numbers with AVOXI Platform Cibersys has seen revenue growth through AVOXI’s Flex program. Discover their success in expanding their LATAM number inventory for their clients – all on one centralized platform. Cibersys is a multinational ICT provider serving corporations with internet, security, and cloud solutions in Latin…
Company Wellness Solutions Expands Reach, Brings Wellness Relief to More Clients with AVOXI
Company Wellness Solutions Expands Reach, Brings Wellness Relief to More Clients with AVOXI Company Wellness Solutions, a leading South Africa-based wellness and employee assistance program (EAP) provider, leans on AVOXI’s global communications platform to connect its international clientele’s staff with its network of medical professionals, legal advisors, and counselors from their call center. Establishing a…
Destinia Taps into New Markets & Strengthens Global Communications with AVOXI’s All-in-One Platform
Destinia Taps into New Markets & Strengthens Global Communications with AVOXI’s All-in-One Platform Destinia, a Spanish online travel agency, depends on AVOXI’s global communications platform to connect its travelers with reservation agents throughout their various call centers. Since 2014, Destinia has relied on AVOXI’s robust international coverage and feature-rich technology to modernize its worldwide communications…
Webinars
Webinars
Call Volume Spikes in Your Contact Center: How to go from Surviving to Thriving
Call volume impacts agent workload, staffing requirements and expenses, but more importantly, how you manage these inevitable spikes can make or break your customer experience.
The Fraud-Proof Communications Toolkit
Your business’s reputation, data and ROI are all contingent on the preventative steps you take to educate your employees about cybersecurity risks. And that’s where we can help. The Fraud-Proof Communications Toolkit VIDEO 01 2022 Fraud & Security Trends Disrupting Global Communications VIDEO 02 Using Cybercriminals’ Favorite Hacking Tools to Protect Your Systems DOWNLOADABLE CHECKLIST…
Sneak Peek: Call Insights Dashboards Demo
Gain greater visibility into the quality of every completed call with near real-time monitoring to ensure your business calls are running smoothly. Sneak Peek Demo Call Insights Dashboards Watch this 4-minute video for a brief look at how leading brands like yours are easily identifying and resolving call quality issues. Watch Now Want to see…
eBooks
eBooks
Reducing Costs in Your Global Voice Infrastructure
Modernizing your on-premise voice in the cloud reduces TCO, so you can scale and grow your market coverage. Get the eBook and lower voice spending.
2023 Global Cloud Communications Outlook
The emerging trends shaping customer experience and business growth across industries.
Coding Beyond Tradition: Reducing Entry Barriers, Cost & App Deployment Time
It’s a lot of responsibility to manage a software stack and stay ahead of strategy when you’re having to navigate an ever-changing workforce, adapt to new IT infrastructure and telecom compliance standards. Add in a limited pool of available tech talent plus an in-house team stretched thin from a growing backlog, how do you ensure…
